Enquire Overview
Improve your enquiry service
Enquire makes it easy for enquirers to submit their enquiries directly to the enquiry team via emails or your intranet and website. Enquirers can then track their enquiry in their own account. You can set up autoreplies and/or templated replies for a consistent response to new and in progress enquiries. The Enquire dashboard ensures you never miss a deadline and helps you meet Service Level Agreements.
Increase Team Efficiency
Enquire provides your staff with an easy tool to record all enquiry work in one place - no more hunting through inboxes! Enquiry staff can focus on the enquiries assigned to them. Team leaders can monitor workflows and re-assign enquiries in the pipeline if enquiry staff are suddenly off-sick, unavailable or overloaded with other enquiries. Enquire improves the productivity and knowledge of your team with a searchable knowledge base of solutions or sources for past enquiries.
Better Management Information
Enquire has quick, easy, accurate on-demand access to meaningful qualitative management information. It produces statistical information to demonstrate the productivity of your team and your customer satisfaction record to higher management.
Download our full 2011 brochures
Enquire brochure with prices in UK Sterling (Adobe pdf 200KB)
Enquire brochure with prices in Euros (Adobe pdf 200KB)
Enquire brochure with prices in US Dollars (Adobe pdf 200KB)
Enquire brochure with prices in UAE Dirhams (Adobe pdf 200KB)
For more information about Enquire or any of our other software packages, call us now on +44 (0) 1273 773788 or contact us via our contact page.
