Welcome to Enquire,
enquiry management software
Bailey Solutions offers enquiry management software to help organisations of all sizes manage their enquiries. Our enquiry tracking software is the product of choice for legal and professional firms, workplace libraries, governments, charities, institutes, associations, as well as research and specialist libraries around the world. Enquire is suitable for libraries, press office, public enquiry points, freedom of information points - in fact anywhere where you handle enquiries on a regular basis.
Penny Bailey, Managing Director
BA, Dip Lib, MCILIP, MIoD, FRSA
Chair of CLSIG, a special interest group of CILIP
Finalist for the Institute of Director's Southeast Region's Director of the Year Awards 2008
KnowAll Enquire enquiry tracking software from originating email to statistics, helping you at every stage of the enquiry handling process:
- capture emails or use web forms - make it easy for people to ask you a question
- assign - share the workload according to specialisms
- monitor - never miss a deadline
- search answers - share knowledge and see how similar enquiries were answered
- publish FAQs - enquiriers can help themselves
- stopwatch - for accurate time recording
- rating - measure customer satisfaction
- statistics - prove your value to higher management
Bailey Solutions Latest News
LMS Suppliers Showcase Spring 2012
Bailey Solutions is next exhibiting at LMS Suppliers Showcase Spring 2012 on the 9th March 2012 at the CILIP 7 Ridgmount Street London. Visit our stand for a live demonstration.
Online Demo Service - New!
Online demonstrations over the Internet.
We are a Microsoft® Gold Certified Partner 
Bailey Solutions has achieved Microsoft® Gold Certified Partner status, giving you the reassurance that we build to a well known standard.
