Welcome to Enquire,
enquiry management software
Bailey Solutions offers enquiry management software to help organisations of all sizes manage their enquiries and enrich the customer experience. Our enquiry tracking software is the product of choice for universities and colleges, legal and professional firms, government departments, charities, institutes and associations around the world. Enquire is suitable for libraries, press offices, customer services, public enquiry points, freedom of information points - in fact anywhere where you handle enquiries on a regular basis.
Penny Bailey, Managing Director & software designer
There must be a reason why we have 99% client retention:
Our personal and friendly service puts the client at the heart of everything we do!
See our Bailey Solutions page on LinkedIn
KnowAll Enquire enquiry tracking software from originating email to statistics, helping you to enrich the customer experience and track the enquiry through every stage of the enquiry handling process:
- capture emails or use web forms - make it easy for people to ask you a question
- publish FAQs - enquiriers can help themselves
- assign - share the workload according to location, specialisms and availability
- monitor - never miss a deadline
- search answers - share knowledge and see how similar enquiries were answered
- stopwatch - for accurate time recording
- rating - measure customer satisfaction
- statistics - improve your service and prove your value to higher management
Need more info?
CILIP Umbrella 2013
Bailey Solutions is next exhibiting at CILIP Umbrella on 2nd and 3rd July 2013 at University of Manchester. Visit Stand 48 for a live demonstration or have a chat.
Contact us now to arrange an online demonstration of any of our products.
Phone +44 (0) 1273 773788
We are a Microsoft® Gold Certified Partner
Bailey Solutions has achieved Microsoft® Gold Certified Partner status, giving you the reassurance that we build to a well known standard.
